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Alexanders Nissan

FRANCHISED NISSAN DEALER FOR NORTH YORKSHIRE

Welcome to Alexanders York Nissan. We took over our York dealership back in 2008 when it operated as a Saab franchise. Two years later the Nissan franchise was integrated to share the showroom and workshop facilities. When Saab ceased production in 2011, Nissan became the sole operator on the site and shortly after its sales and market share increased dramatically.

As the Nissan dealership in York, we can supply the full range of New Nissan Cars as well as a fantastic selection of used Nissans, all of which are available for test drive.

We can also provide full support for Motability customers with our experienced Motability Specialist available to discuss your requirements at any time. 

Delivering a broad range of stylish, versatile and award-winning vehicles designed and built in the UK, Nissan can supply you with the perfect vehicle solution, regardless of your requirements. The Nissan Qashqai is the ultimate crossover and electrified with mild hybrid and e-POWER powertrains. The Nissan Juke is a stylish compact crossover, available in either petrol or hybrid. Start your next adventure in a Nissan X-Trail which is available with either 5 or 7 seats. Nissan ARIYA is a 100% electric crossover with futuristic design and all-wheel drive options available. The exciting fully electric All-New Nissan Micra and LEAF are also now in our showroom and available to test drive!

Whether you’re searching for a city car, family practicality or considering an Electric Vehicle, we have a model to fulfil your needs.

View and test drive the Nissan range for yourself by visiting us at our York dealership, by getting in touch with our friendly team today.

Our Aftersales department will Service, MOT and maintain your Nissan to the highest manufacturer standards, with Nissan trained technicians. We are able to carry out all Warranty work, supply parts and accessories as well as any Bodyshop repairs to your vehicle. We pride ourselves on offering a professional and friendly service, which has resulted in our dealership regularly receiving awards from our manufacturer partners for the levels of customer service we provide in both our Sales and After Sales departments.

Contact Alexanders York - Nissan on 01904 520300.

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Alexanders Motor Group are members of the Motor Industry Code of Practice for Service and Repair. Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to service and repair.

Bob Alexander Limited & DAPRA York Limited act as non-independent credit intermediaries for a limited number of lenders and are able to offer a limited number of finance products from these providers. For the sales of general insurance Bob Alexander Ltd & DAPRA York Limited (FRN 789102 & 06552692) are Appointed Representatives of Automotive Compliance Ltd (FRN 497010, which is authorised and regulated by the Financial Conduct Authority). Automotive Compliance Ltd’s permissions as a Principal Firm allows Bob Alexander Ltd & DAPRA York Limited to act as an agent on behalf of the insurer for insurance distribution activities only. Registered Office: Chapel Street. Thornaby on Tees TS176BB. Bob Alexander Limited Registered in England 789102 VAT Registration No. 257511167. DAPRA York Limited. Registered in England 06552692 VAT Registration No. 930251656.

Bob Alexander Limited & DAPRA York Limited typically receive a fixed commission calculated by reference to the vehicle model or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender. Our manufacturer supporting finance partners also provides funding of our vehicle stock and financial support for our training and marketing. We also receive commission as a percentage of premium paid for insurance backed products from our insurance partners.

We have chosen to work with a panel of lenders, Our general approach is to introduce you first to our chosen first string lender. If the underwriting or product availability criteria of our chosen first-string lender do not suit your needs, we may offer a finance option using our chosen second-string lender who have different lending criteria.

We are not providing you with independent financial advice and are not impartial. We will provide you with information on products which may suit your requirements based on information you disclose to assist you in making an informed decision on your purchase. You should decide whether the finance product is right for you.

You can check this on the FCA’s website www.fca.org.uk or by contacting the FCA on 0300 500 8082.


Our Complaints Policy: At Alexanders Motor Group we pride ourselves on delivering first class customer satisfaction to all our customers, however we understand that every now and again we unfortunately don’t meet expectations. When this happens the first step to take is to get in contact with a member our team.

If you have a general complaint: For complaints relating to non-regulated activities, this is anything concerning the dealership, sales or after sales. Please contact us directly via email with the details and any supporting documentation. If you do not have an email account, you can telephone us or send a letter.
Address: Alexanders Motor Group, Chapel Street, Thornaby-on-Tees, TS17 6BB
Telephone: 01642 679781
Email: admin@alexandersteesside.co.uk 
Our management team is committed to resolve any issues or problems you have, whatever that may be. Often problems are quickly resolved within 24 hours leaving customers happy with the service they received.

If you have a Complaint regarding insurance activities: If your complaint relates to Insurance, then please contact Automotive Compliance directly. Automotive Compliance Ltd you can be contacted via post, telephone, or email:
Address: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD
Telephone: 01452 671 560
Email: complaints@automotive-compliance.co.uk 
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