TEESSIDE 01642 679781 YORK 01904 520300

Customer Reviews

What our customers say about our service

We have been rated 4.82 out of 5 based on 131 ratings.


I'd recommend Alexanders Motor Group to a friend because of first class service all round

Alexanders Motor Group staff were good because every single detail was covered and there was absolutely no fault with anything

I'd suggest Alexanders Motor Group to a friend because they are professional and helpful

I'd definitely recommend Alexanders Motor Group because excellent knowledge about the products on offer good customer care and my experience during whole process of buying a new car was easy and trouble free.

The experience at Alexanders Motor Group was fantastic because it's a family run business with no pressure from salesman to buy car and or sxtras

I'd definitely recommend Alexanders Motor Group to friends and family because of an easy and simple transaction. Price was right and sales was very helpful.

The experience at Alexanders Motor Group was great because they were friendly but professional and very easy to do business with . Felt like I was in really good hands with the salesman Andy who I dealt with who was my one point of contact which was great.

Alexanders Motor Group were great because they were thoroughly approachable and professional throughout,(even with the difficulties posed by lockdown), this was probably the best experience I have had when buying a vehicle.

My experience at Alexanders Motor Group was cracking because Andy the sales rep made me feel so welcome, And gave me a bit of faith after a bad experience with previous Ford, This guy is a legend and is a credit to fiat/Abarth.

I'd definitely recommend Alexanders Motor Group because during my time as a customer of Alexander’s I have always been totally satisfied with as aspects of the provision offered there. Sales staff are knowledgeable and attentive and the Service Department always ensure there is sufficient relevant information to enable me to make decisions regarding the maintenance of my car. Perhaps the most important reason I would recommend Alexander’s is that I have complete trust with everyone that I encounter.

Alexanders Motor Group were helpful because the service was friendly, efficient and knowledgable.

I'd recommend Alexanders Motor Group to a friend because the staff are very helpful and knowledgeable.

I would recommend Alexanders Nissan to friends and family because they were happy for us to explore all options available to us to finance the vehicle before the final deal was signed.

The experience at Alexanders Nissan was fantastic because I informed the sales person my requirements and they looked at multiple options that all fit well within my budget u like all the other dealers I’d visited who all tried to squeeze my budget up! Alexander’s actually came in with a perfect spec car 15% under budget.

I had a great experience at Alexanders Nissan because i purchased my last Nissan there & was happy with the experience

I was pleased with Alexanders Nissan and would recommend them because the sales person was so helpful kind and caring put me completely at ease

My experience at Alexanders Motor Group was cracking because .The total ambiance of the cars and show room was overwhelming fanatic quality feel and presentation of the cars and all the departments spare , & service department .I was made to feel very welcome and no pressure .The whole set up is focused around customer service .Every one in all the teams were just professional and all switched on as a team ,to look after the customer .You were made to feel special I must say Chris was exceptional . This is the best ever experience I have ever experienced purchasing a car . Praise due where earned and given Thanks

My experience at Alexanders Nissan was memorable because they were friendly and helpful

The experience at Alexanders Motor Group was fantastic because Ian the salesman was great he really went the extra mile to help me out with sorting the finance on my vehicle.

I'd definitely recommend Alexanders Nissan to friends and family because they offer great cars backed by Nissan, a great manufacturer

Alexanders Nissan were helpful because of their friendly and personable staff

My experience at Alexanders Nissan was memorable because the salesman was very helpful

My experience at Alexanders Nissan was cracking because Carlton was excellent, friendly, knowledgable and totally professional. Thanks so much a love my Juke

I'd suggest Alexanders Nissan to a friend because of the easy laid back professional approach and organisation puts them above the rest

My experience at Alexanders Nissan was cracking because the sales assistant researched and found what I wanted

The biggest reason for all of my scores was David the Sales Manager. He was extremely accommodating throughout the process and not too pushy with anything. He even stayed to handover the car when he should have been off work. Honestly such great service. Thank you so much.

I'd recommend Alexanders Nissan to anyone because very good service and attitude towards customers

Alexanders Nissan were great because very friendly explained every thing nice and clear and wasn’t pushed at any point

After a long day looking for a new second hand car we were on our way home close to clsoing time and dropped in at Alexanders to look for a good low value car not often sold at main dealers. We were met by a pleasant and amenable saleman who showed us a couple of cars that might meet our budget and left us to look for ourselves. Despite it being closing time we went for a test drive and then went inside where we had hot drinks and discussed the car. As it was late and dark we hadn't noticed a slight paint defect that was due to be resprayed, but all the same the team pointed it out to us (the car was new in and wasn't on the web site); we were made an excellent offer including part exchange and purchased the car on the spot. There was no hard sell or pressure to buy the car or any of the finance/insurance deals. It was a really positive experience for the whole family including 3 kids under 14 after 8 hours trailing round car show rooms.

I was happy with the service at Alexanders Motor Group because the whole purchase was very professional. The salesman did everything including the private plate changeover.

York Opening Times 01904 520300

Sales
Monday - Friday 09:00 - 18:15
Saturday 09:00 - 17:00
Sunday 10:30 - 16:30
Workshop
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:30
Sunday Closed
Parts
Monday - Friday 08:00 - 17:00
Saturday 08:30 - 12:30
Sunday Closed

Teesside Opening Times 01642 679781

Sales
Monday - Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday 10:30 - 16:30
Workshop
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:00
Sunday Closed
Parts
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:00
Sunday Closed

Alexanders Motor Group are members of the Motor Industry Code of Practice for Service and Repair. Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to service and repair.Bob Alexander Ltd trading as Alexanders Teesside is authorised and regulated by the Financial Conduct Authority for Consumer Credit. Our Firm Reference Number is 712157. Bob Alexander Ltd is a credit broker, not a lender. We can introduce you to a limited number of lenders. Bob Alexander Ltd trading as Alexanders Teesside is an Appointed Representative of Autoprotect (MBI) Limited Ltd for insurance mediation activities. Autoprotect (MBI) Limited is authorised and regulated by the Financial Conduct Authority, their firm reference number is 312143.

Dapra York Limited trading as Alexanders York is authorised and regulated by the financial conduct authority for consumer credit. Our Firm Reference Number is 658257. Dapra York Limited trading as Alexanders York is a broker, not a lender. We can introduce you to a limited number of lenders. Dapra York Limited trading as Alexanders York is an Appointed Representative of Autoprotect (MBI) Limited for insurance mediation activities. Autoprotect (MBI) Limited is authorised and regulated by the Financial Conduct Authority, their firm reference number is 312143.

You can check this on the FCA’s website www.fca.org.uk or by contacting the FCA on 0300 500 8082.