TEESSIDE 01642 679781 YORK 01904 520300

Customer Reviews

What our customers say about our service

We have been rated 4.84 out of 5 based on 170 ratings.


I'd endorse Alexanders Motor Group because Andy Mottershead was very helpful on initial enquiry and all the way through to my purchase of the car. He has contacted me by phone and email, as follow up, to check my satisfaction with the car and followed up any queries I had.

I'd definitely recommend Alexanders Nissan to friends and family because they have a wide range of vehicles to suit every requirement. The staff are knowledgeable and friendly. Paperwork well organised.

I'd definitely recommend Alexanders Motor Group to friends and family because if they or can source what you want they will.

I'd definitely recommend Alexanders Motor Group because they were helpful and understanding of my needs with the new car

I'd suggest Alexanders Nissan to a friend because having used them before on two occasions I expected the same attitude towards my purchase and I was not disappointed. Full marks to Darren and his team for making my third purchase a memorable experience.

Alexanders Nissan were helpful because they took their time to go through everything with us and nothing however small was too much trouble from th sales to service teams .Alexander’s are an excellent dealership and we will hopefully continue to deal with them for many years and we would recommend them to anyone.Unlike previous dealerships we have dealt with.

I'd suggest Alexanders Nissan to a friend because excellent knowledgeable and professional service

Alexanders Motor Group were fantastic because they where very professional throughout the transaction and made dealing with them a pleasurable experience. They sold me a used vehicle that was exactly as described, and excellently presented. This made me feel confident with undertaking a remote socially distanced deal during the Covid lockdown period.

Alexanders Motor Group were helpful because they provided a very efficient and personal service in difficult times.

I'd definitely recommend Alexanders Nissan because friendly staff.

The i asked about a particular model and standard and the sales staff found what I wanted.

I'd definitely recommend Alexanders Motor Group because the salesman was really helpful and took the time to show me how everything worked including helping set my music up.

My experience at Alexanders Motor Group was memorable because amazing level of customer service. Very pleased with the service and information provided by Mr Ian Whitehead, cannot praise the staff enough. Fantastic service and great communication from the entire team. Smooth transaction especially during these covid times.

I'd endorse Alexanders Motor Group because we trust them.

The staff at Alexanders Motor Group were good because they go above and beyond customer service. Purchased my last 2 cars here..easily the best garage I've dealt with

I'd suggest Alexanders Motor Group to a friend because they’re a friendly professional service

I'd recommend Alexanders Nissan to a friend because the sales staff (Darren) went over and above to make buying my car as easy as possible in these very unpredictable times. Amazing service. Thank you.

The experience at Alexanders Nissan was great because the sales man wasnt pushy ...listened to our needs met all requests

I was pleased with Alexanders Motor Group and would recommend them because of the great customer service and no pressure from salesman.

I had a great experience at Alexanders Nissan because hassle free

The experience at Alexanders Nissan was good because Darren Turner and Tom Edward's was fantastic from start to finish.

Good reliable cars at a competitive price. A very friendly approach who set high standards.

I'd endorse Alexanders Nissan because very professional and friendly

I'd definitely recommend Alexanders Nissan because everything was explained very well and service was second to none

Alexanders Nissan were great because they provided excellent personal service. They were professional and showed the utmost integrity throughout the buying experience.

I'd recommend Alexanders Nissan to a friend because I was treated with respect and the salesman Mr Tom Edwards was polite and respectful

I would recommend Alexanders Motor Group to friends and family because it is one of the few companies who I have dealt with in recent times who offer a good before and after sales service from friendly and well informed staff. A couple of weeks after my purchase they rang to make sure everything was ok and that I was happy with the vehicle. I would have no hesitation in recommending them to anyone.

I was happy with the service at Alexanders Nissan because tom the sales guy was brilliant so helpful in fact I took my niece two month after I bought mine to see tom he helped her towards choosing a car very good salesmanship

I'd recommend Alexanders Nissan because of their friendly customer service and reasonable finance options and prices for new vehicles.

The experience at Alexanders Motor Group was fantastic because it was easy, polite and honest...non of the usual car sales tactics just an experience I expect

York Opening Times 01904 520300

Sales
Monday - Friday 09:00 - 18:15
Saturday 09:00 - 17:00
Sunday 10:30 - 16:30
Workshop
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:30
Sunday Closed
Parts
Monday - Friday 08:00 - 17:00
Saturday 08:30 - 12:30
Sunday Closed

Teesside Opening Times 01642 679781

Sales
Monday - Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday 10:30 - 16:30
Workshop
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:00
Sunday Closed
Parts
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:00
Sunday Closed

Alexanders Motor Group are members of the Motor Industry Code of Practice for Service and Repair. Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to service and repair.

Bob Alexander Limited & DAPRA York Limited act as non-independent credit intermediaries for a limited number of lenders and are able to offer a limited number of finance products from these providers. Bob Alexander Limited & DAPRA York Limited are authorised and regulated by the Financial Conduct Authority in regard to Consumer Credit, our firm reference numbers are 712157 and 658257 respectively. For Insurance Distribution purposes Bob Alexander Ltd and DAPRA York Limited are Appointed Representatives of AutoProtect (MBI) Limited who are authorised and regulated by the Financial Conduct Authority, their firm reference number is 312143. You can check this on the FCA’s website www.fca.gov.uk. Registered Office: Chapel Street, Thornaby on Tees TS176BB. Bob Alexander Limited Registered in England 789102 VAT Registration No. 25751167. DAPRA York Limited, Registered in England 06552692 VAT Registration No. 930251656

Bob Alexander Limited & DAPRA York Limited typically receive a fixed commission calculated by reference to the vehicle model or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender. Our manufacturer supporting finance partners also provides funding of our vehicle stock and financial support for our training and marketing.

You can check this on the FCA’s website www.fca.org.uk or by contacting the FCA on 0300 500 8082.