TEESSIDE 01642 679781 YORK 01904 520300

Customer Testimonials

What our customers say about our service

We have been rated 4.79 out of 5 based on 65 ratings.


My experience at Alexanders Motor Group was positive because plenty time given by personnel, no pressure sales, excellent guidance throughout the buying process, presentation of vehicle to a high standard, the whole process made interesting but very easy easy deal with.

My experience at Alexanders Nissan was cracking because they understood my issues and made a good deal

I'd definitely recommend Alexanders Nissan because of the excellent service and knowledge by the staff.

The experience at Alexanders Motor Group was great because It was a pleasant buying experience from beginning to the end.

My experience at Alexanders Motor Group was positive because salesperson was not overbearing and allowed us to look around at our leisure. When contacted he was very helpful and knowledgeable and made the buying experience easy.

The experience at Alexanders Motor Group was fantastic. Andy Mottershead was fab, there was no pressure from him, he provided me all various options to enable me to purchase the car. I wrote my original car off which was a Land Rover evoke but I have to say I love my fiat 500x and am considering a new purchase in the next year if I am able to. Once again a Hugh thank you to Andy, he really made the experience a good one.

I'd definitely recommend Alexanders Motor Group to friends and family because the service and attention was excellent. Helpful and took time to explain and answer all of my questions.

I'd recommend Alexanders Nissan to a friend because I found the experience completely satisfying unlike when I've bought from a dealership before especially the salesman carlton

My experience at Alexanders Nissan was cracking because: this is our 4th car from Alexanders. The salesman (Darren Driffield) has always been so friendly and helpful, we view him as almost one of the family. This last car has been as excellent as the others. Extremely well prepared and something to really enjoy from the first moment. Give it a few years and we shall be back for our next car - our choice restricted to a Nissan and sold by Darren - we are that pleased.

Alexanders Nissan were really helpful and I'd recommend them because Carlton was particularly helpful but actually several member of staff have answered queries in the early stages of learning about the new car.

I'd recommend Alexanders Motor Group to anyone because fantastic costumer service

My experience at Alexanders Nissan was memorable because Tom made us feel very welcome and valued. Made a refreshing change to the other dealerships I’ve dealt with over the years. I will definitely be back

Alexanders Nissan were great because Salesman (Carlton) was helpful, courteous, explained fully all i needed to know, not "pushy" and has been fully helpful to myself and daughter who has also bought from Alexanders. (Four cars purchased between us now)

I'd definitely recommend Alexanders Motor Group to friends and family because I always receive such a friendly, honest and personal service. John in the servicing department is fantastic and ensures I return to Alexander’s for my next service rather than being swayed by lower pricing, incentives etc from other garages. Similarly, Andy goes above and beyond to ensure I am happy with all aspects of the car buying process. I feel that I can unashamedly ask questions which other people may think are stupid and his explanation of my finance package and the car controls are always clear and informative. I have returned to Alexander’s for my last 3 cars and this isn’t particularly because I want a Fiat 500 more than other cars on the market, but because I feel comfortable and happy that Andy will look after me and my money. Each time I return he is easy to contact via email or phone and he asks about aspects of my life that he has remembered from last time... usually 3 years ago. Because of Andy and John, I have already recommended friends and family use Alexander’s and will continue to do so. A brilliant all round service!

The experience at Alexanders Nissan was good because I was offered a good deal and received a prompt and professional service.

I'd definitely recommend Alexanders Nissan because it was all round great experience and I got the car I wanted, great price and low mileage, very happy.

I'd recommend Alexanders Motor Group to a friend because we were given a great service and Chris the sales guy was lovely and very informative.

The experience at Alexanders Nissan was great because Darren was fantastic really professional and also really funny and helpful helped me find my perfect car and makes an awesome coffee

I'd definitely recommend Alexanders Nissan because everything ran smoothly

The experience at Alexanders Motor Group was fantastic because the car is fantastic and service great.

I was happy with the service at Alexanders Motor Group because they were informative and extremely helpful. Made it a more personal experience.

The experience at Alexanders Nissan was great because they ticked all the boxes

Gerald at Nissan took plenty of time to explain in detail the different finance options available to me. As a young woman purchasing her first car, there were other dealerships I visited that made me feel insignificant or ignorant, or even that I didn’t represent a valuable enough sale to spend time on. Gerald had a completely different attitude, provided excellent customer service and helped my purchase a car I am extremely happy with. Would definitely come back when I’m ready for my next car!

I'd recommend Alexanders Nissan to a friend because Tom the salesman who dealt with me was absolutely fantastic from the start of the sale to the finish nothing was left un-said he couldn’t have explained anything to me any better than he did an was 100% the type of man I wanted to have my purchase with :D

My experience at Alexanders Nissan was memorable because there was no hard sell but a determination from the sales person (Gerald) to find exactly what we wanted. All staff were polite,friendly and knowledgeable and the whole process was made as simple as possible. The vehicle was valeted and serviced to a high standard and we are delighted with our purchase - thank you

I'd definitely recommend Alexanders Nissan because this is the third Juke Darren has sold me. He has never been pushy, always friendly, honest and polite. Each time I have been happy that I have have had a fair deal with reliable after sales treatment.

I'd recommend Alexanders Motor Group because very happy with my purchase

My experience at Alexanders Motor Group was memorable because the sales manager Chris was very helpful and knowledgeable on all aspects of the vehicle, insurance and finance package

I'd suggest Alexanders Nissan to a friend because Good service good communication ect.

Alexanders Nissan were great because we were looked after with great care nothing was too much trouble and everything was explained in detail this was very wrlcome seeing we are both in out eightys

York Opening Times 01904 520300

Sales
Monday - Friday 09:00 - 18:15
Saturday 09:00 - 17:00
Sunday 10:30 - 16:30
Workshop
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:30
Sunday Closed
Parts
Monday - Friday 08:00 - 17:00
Saturday 08:30 - 12:30
Sunday Closed

Teesside Opening Times 01642 679781

Sales
Monday - Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday 10:30 - 16:30
Workshop
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:00
Sunday Closed
Parts
Monday - Friday 08:00 - 17:30
Saturday 08:30 - 12:00
Sunday Closed

Alexanders Motor Group are members of the Motor Industry Code of Practice for Service and Repair. Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to service and repair.Bob Alexander Ltd trading as Alexanders Teesside is authorised and regulated by the Financial Conduct Authority for Consumer Credit. Our Firm Reference Number is 712157. Bob Alexander Ltd is a credit broker, not a lender. We can introduce you to a limited number of lenders. Bob Alexander Ltd trading as Alexanders Teesside is an Appointed Representative of Autoprotect (MBI) Limited Ltd for insurance mediation activities. Autoprotect (MBI) Limited is authorised and regulated by the Financial Conduct Authority, their firm reference number is 312143.

Dapra York Limited trading as Alexanders York is authorised and regulated by the financial conduct authority for consumer credit. Our Firm Reference Number is 658257. Dapra York Limited trading as Alexanders York is a broker, not a lender. We can introduce you to a limited number of lenders. Dapra York Limited trading as Alexanders York is an Appointed Representative of Autoprotect (MBI) Limited for insurance mediation activities. Autoprotect (MBI) Limited is authorised and regulated by the Financial Conduct Authority, their firm reference number is 312143.

You can check this on the FCA’s website www.fca.org.uk or by contacting the FCA on 0300 500 8082.