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Alexanders Teesside Wins Customer Service Award

Added: 05 July 2019

Alexanders Teesside has won the National Dealer of Year Award as the top Fiat, Abarth, Alfa Romeo & Jeep dealer in the UK for customer satisfaction in 2018.

This came in the same year as the family owned and run company celebrated their 70th year in business. Based in Teesdale, Thornaby on Tees, on the site they have occupied and developed since 1948, the company also operates a Nissan dealership in York.

The award was recently presented to Alexanders Managing Director, David Alexander (pictured in the middle), at the Fiat Chrysler Automobile international dealer conference in Milan. It is based on customer surveys of the service provide by dealerships in both sales and after sales throughout the year and Alexanders scored higher than any other Fiat, Abarth, Alfa Romeo & Jeep dealer in the UK.

David was thrilled to win the award commenting “We are delighted to win this award. It is recognition of the hard work and dedication of our staff, who try to provide our customers with a professional and friendly service. It also recognises the loyalty and commitment our staff have shown to our Company and the brands we represent. We have a wealth of experience, with our average employee being with us for over 16 years. This is undoubtedly at the heart of our success and the awards we have received.”

This is not the first time the dealership has won a prestigious award. During the Company’s time as Saab dealers, they were awarded the franchises UK National Dealer of the Year award on three separate occasions.

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